versaSRS Help & Service Desk - ITSM/ITIL Overview
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Noti ...
 Download NOW! versasrs_v6_0_0_setup.zip (Size: 19.24 MB) |
| Publisher Website: | VersaDev |
| Category: | Business |
| License: | demo ($0) |
| Operating Systems: | Win7 x32, Win7 x64, WinVista, WinXP |
| Filename: | versasrs_v6_0_0_setup.zip |
| Size: | 19.24 MB |
| MD5 Checksum: | |
| Last Updated: | 05 Nov 2015 |
| Screenshot: | versaSRS Help & Service Desk - ITSM/ITIL 6.0 Screenshot |
Full Description: versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
Changelog
Version: 6.0 (07 Apr 2014) - versasrs_v6_0_0_setup.zipVersion: 5.0 (01 Aug 2013) - versaSRS_v5_0_0.zip
Version: 4.1.0 (14 Dec 2009)
Version: 4.1.0 (14 Dec 2009) - versas.zip
Version: 4.0.0 (19 May 2008) - versasrs_v4_0_0.zip
Version: 3.3.0 - versas.zip
Why to stay up-to-date?
Most of the time having the latest version of a software is a good thing. Usually software updates add new features, which makes the software more usefull. Also with every update a software becomes more secure and more stable by fixing bugs & vulnerabilities from previous versions.We offer you 3 options in order to stay up-to-date with your software list:
1. Using Update Notifier (recommended) - AUTOMATIC PROCESS
The Update Notifier is a FREE small utility that scans your computer for installed software and displays a list of updates.
2. Register on the website and use the Watch List Option - MANUAL PROCESS
Signup on the website for free and use Watch List option (a collection of software, made by you, where you can see the current version or download it.
3. By Email - SEMI-AUTOMATIC PROCESS
Complete the following form and we'll send you an email, every time a new version of versaSRS Help & Service Desk - ITSM/ITIL is launched.
How can you help?
Because this is a free service and we intent to keep it free, we need your input. You can:1. Post a link to this software on your website
2. Report a problem/bug or feature requests, using the contact form
3. Notify us is a new version of versaSRS Help & Service Desk - ITSM/ITIL is released and we don't have it yet on the website.