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Provide live chat on your web site and monitor visitor activity in real-time.

CustomerReach Overview


CustomerReach 3.0 was downloaded & scanned by our team, against different types of malwares (like viruses, spyware, trojans, backdoors and others) and found CLEAN.

Provide live chat on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high.

Learn how visitors are using your site. Track the keywords that brought the visitor to your site and use geolocation to view the location of the visitor and improve the effectiveness of your advertising.

Visitors on your web site do not need to download any software to chat with you.

While chatting, your spelling is automatically checked. You can use 'QuickText' to send quick responses to commonly asked questions. You can also chat with a supervisor or other agent during a chat with a visitor. Multiple agents can be on a chat and, when a supervisor is in a chat, messages from the supervisor will not be visible to ...


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CustomerReachSetup.exe
(Size: 3.49 MB)
Publisher Website: CustomerReach
Category: Chat
License: commercial ($0)
Operating Systems: WinXP, Windows2000, Windows2003
Filename: CustomerReachSetup.exe
Size: 3.49 MB
MD5 Checksum: d810f44e9a3487ddf3e4d2579be988e7
Last Updated: 08 Apr 2010
Screenshot: CustomerReach 3.0 Screenshot

Full Description: Provide live chat on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high.

Learn how visitors are using your site. Track the keywords that brought the visitor to your site and use geolocation to view the location of the visitor and improve the effectiveness of your advertising.

Visitors on your web site do not need to download any software to chat with you.

While chatting, your spelling is automatically checked. You can use 'QuickText' to send quick responses to commonly asked questions. You can also chat with a supervisor or other agent during a chat with a visitor. Multiple agents can be on a chat and, when a supervisor is in a chat, messages from the supervisor will not be visible to the visitor. Surveys can be created to capture additional information from visitors. Chats can be secured with 128-bit encryption.

The live chat buttons and visitor chat window are fully customizable. You can add your logo, change the layout, graphics and colors to integrate with your web site. You can also display your picture during a chat for a more personal touch. For advanced functionality, CustomerReach supports plug-ins allowing you to extend CustomerReach or integrate with other systems.

During after-hours, visitors can leave a message for you or you can configure CustomerReach to display a custom Web page.

CustomerReach is easy to setup - simply paste the CustomerReach tags onto your web pages.

CustomerReach is available as a server or hosted solution. Free trial. Free live chat version is available.

Changelog

Version: 3.0 (31 Jul 2006) - CustomerReachSetup.exe
Version: 5.0 (07 Apr 2010) - customerreach.msi
Version: 3.0 - CustomerReachSetup.exe

Why to stay up-to-date?

Most of the time having the latest version of a software is a good thing. Usually software updates add new features, which makes the software more usefull. Also with every update a software becomes more secure and more stable by fixing bugs & vulnerabilities from previous versions.

We offer you 3 options in order to stay up-to-date with your software list:

1. Using Update Notifier (recommended) - AUTOMATIC PROCESS
The Update Notifier is a FREE small utility that scans your computer for installed software and displays a list of updates.

2. Register on the website and use the Watch List Option - MANUAL PROCESS
Signup on the website for free and use Watch List option (a collection of software, made by you, where you can see the current version or download it.

3. By Email - SEMI-AUTOMATIC PROCESS
Complete the following form and we'll send you an email, every time a new version of CustomerReach is launched.

How can you help?

Because this is a free service and we intent to keep it free, we need your input. You can:

1. Post a link to this software on your website
2. Report a problem/bug or feature requests, using the contact form

3. Notify us is a new version of CustomerReach is released and we don't have it yet on the website.