123 Live Help Chat Software Overview
123 Live Help is a web-based live support software, which offers both professional hosting service & live chat software, and also free installation & integration service for both solutions. It enables the e-business websites to offer online instant help to visitors, and turn potential customers to buyers. It supports from 1 seat to unlimited seats of operators, which makes it the right solution for business of any sizes. Highlights of v5.1: Queue Notifications is added to the online chat customer-end; etc.
* Real-time video chat and text chat.
* Customizable skins and FREE integration.
* It is implemented with Java server and Flash client.
* It is secure, fast, flexible & cost-effective.
Feature List:
*Statistical Analysis*
123 Live Help adds a new Data Statistics on Traffic Source and supplements detailed Data Statistics on Visitors & Customers ...
Download NOW! 123livehelp.exe (Size: 20.90 MB) |
Publisher Website: | TopCMM Software Corp. |
Category: | Internet |
License: | shareware ($299) |
Operating Systems: | Win2000, Win7 x32, Win7 x64, Win98, WinMobile, WinOther, WinServer, WinVista, WinVista x64, WinXP, Other |
Filename: | 123livehelp.exe |
Size: | 20.90 MB |
MD5 Checksum: | f872ebd8aa5d793a18404cc8b5e26530 |
Last Updated: | 09 Mar 2010 |
Screenshot: | 123 Live Help Chat Software 5.1 Screenshot |
Full Description: 123 Live Help is a web-based live support software, which offers both professional hosting service & live chat software, and also free installation & integration service for both solutions. It enables the e-business websites to offer online instant help to visitors, and turn potential customers to buyers. It supports from 1 seat to unlimited seats of operators, which makes it the right solution for business of any sizes. Highlights of v5.1: Queue Notifications is added to the online chat customer-end; etc.
* Real-time video chat and text chat.
* Customizable skins and FREE integration.
* It is implemented with Java server and Flash client.
* It is secure, fast, flexible & cost-effective.
Feature List:
*Statistical Analysis*
123 Live Help adds a new Data Statistics on Traffic Source and supplements detailed Data Statistics on Visitors & Customers & Operator Performance, helps you hone your marketing.
*Chat Operator Convenience*
123 Live Help can store your visitor's chat history, contact information and footprint in the operator's server, which helps to identify each visitor once they log in again, and operator can find the valuable visitors.
*Traffic Monitoring Abilities*
Operators can real-time monitor every visitor, including IP address, country, viewed webpage, Browser, OS, Live Keywords & Referrings, etc.
*Tracking Abilities*
Operators could track each visitor?s navigation history via 123 Live Help, such as the visitor?s footprints on website along with the time spent on each page.
*Marketing Features*
You can modify the ad to show your products. And you can also customize client interface & a neat GUI as default skin for a completely branded user experience. What?s more, customer may rate the performance of operators after chatting, helping to improve your customer service.
*Administration Management*
It gives admins complete command over their operators. Advanced functions include self-generating scripts, statistics analysis viewing, etc.
Changelog
Version: 5.1 (03 Mar 2010)Version: 5.0 (25 Dec 2009)
Version: 4.2 (20 May 2009)
Version: 3.0
Why to stay up-to-date?
Most of the time having the latest version of a software is a good thing. Usually software updates add new features, which makes the software more usefull. Also with every update a software becomes more secure and more stable by fixing bugs & vulnerabilities from previous versions.We offer you 3 options in order to stay up-to-date with your software list:
1. Using Update Notifier (recommended) - AUTOMATIC PROCESS
The Update Notifier is a FREE small utility that scans your computer for installed software and displays a list of updates.
2. Register on the website and use the Watch List Option - MANUAL PROCESS
Signup on the website for free and use Watch List option (a collection of software, made by you, where you can see the current version or download it.
3. By Email - SEMI-AUTOMATIC PROCESS
Complete the following form and we'll send you an email, every time a new version of 123 Live Help Chat Software is launched.
How can you help?
Because this is a free service and we intent to keep it free, we need your input. You can:1. Post a link to this software on your website
2. Report a problem/bug or feature requests, using the contact form
3. Notify us is a new version of 123 Live Help Chat Software is released and we don't have it yet on the website.