Polar Help Desk Free Overview
Polar Help Desk Free 4.1 was downloaded & scanned by our team, against different types of malwares (like viruses, spyware, trojans, backdoors and others) and found CLEAN.
Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source code available for purchase
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing models
Key benefits:
- Fully functional web based help desk, commercially free for 1 named user
- Reports and clear user-friendly interface
- Incorporate proven Inciden ...
 Download NOW! PHD41.zip (Size: 9.49 MB) |
| Publisher Website: | Polar |
| Category: | Business |
| License: | freeware ($0) |
| Operating Systems: | WinXP, Windows2000, Windows2003 |
| Filename: | PHD41.zip |
| Size: | 9.49 MB |
| MD5 Checksum: | 9fd0e859abdac17e1e29cd10dad98586 |
| Last Updated: | 19 Mar 2008 |
| Screenshot: | Polar Help Desk Free 4.1 Screenshot |
Full Description: Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source code available for purchase
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing models
Key benefits:
- Fully functional web based help desk, commercially free for 1 named user
- Reports and clear user-friendly interface
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Increase support staff awareness of both customer expectations and IT service management objectives
- Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable.
- Customer service requests are fulfilled through Service Level Management processes
- Achieve consistent service levels
- Balance required service levels against the service cost
- Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes)
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Solve the spam problem by transferring communication from email to help desk
Changelog
We don't have yet a changelog for this software.
Why to stay up-to-date?
Most of the time having the latest version of a software is a good thing. Usually software updates add new features, which makes the software more usefull. Also with every update a software becomes more secure and more stable by fixing bugs & vulnerabilities from previous versions.We offer you 3 options in order to stay up-to-date with your software list:
1. Using Update Notifier (recommended) - AUTOMATIC PROCESS
The Update Notifier is a FREE small utility that scans your computer for installed software and displays a list of updates.
2. Register on the website and use the Watch List Option - MANUAL PROCESS
Signup on the website for free and use Watch List option (a collection of software, made by you, where you can see the current version or download it.
3. By Email - SEMI-AUTOMATIC PROCESS
Complete the following form and we'll send you an email, every time a new version of Polar Help Desk Free is launched.
How can you help?
Because this is a free service and we intent to keep it free, we need your input. You can:1. Post a link to this software on your website
2. Report a problem/bug or feature requests, using the contact form
3. Notify us is a new version of Polar Help Desk Free is released and we don't have it yet on the website.