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Use Live support software to reply customer queries through live chat sessions

Live Support Software Overview

eAssistance Pro is a web based chat tool and available in two types of operator consoles i.e. Web based operator console and Standalone operator console. In fact, you could easily integrate eAssistance Pro with any website. You just got to copy a block of HTML code and paste it into your website source code. You can access Web based operator console using any web browser like Firefox, Internet Explorer, Netscape, Safari and Google Chrome. Standalone Operator console is equipped with advanced chat features and must be installed on a system used by the operator. The software performs visitor monitoring with the help of which the operator can track visitor details such as navigation history, country, browser, pages visited, etc. Also, it is embedded with geo-mapping feature with the help of which the user can track the geographical location of the visitor, his IP address, postal code, regi ...


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livesupportsoftware.exe
(Size: 13.50 MB)
Publisher Website: Live Support Software
Category: Chat
License: shareware ($7)
Operating Systems: Win2000, Win7 x32, Win7 x64, Win98, WinServer, WinVista, WinVista x64, WinXP, Win8
Filename: livesupportsoftware.exe
Size: 13.50 MB
MD5 Checksum:
Last Updated: 09 Jan 2016
Screenshot: Live Support Software 1.6 Screenshot

Full Description: eAssistance Pro is a web based chat tool and available in two types of operator consoles i.e. Web based operator console and Standalone operator console. In fact, you could easily integrate eAssistance Pro with any website. You just got to copy a block of HTML code and paste it into your website source code. You can access Web based operator console using any web browser like Firefox, Internet Explorer, Netscape, Safari and Google Chrome. Standalone Operator console is equipped with advanced chat features and must be installed on a system used by the operator. The software performs visitor monitoring with the help of which the operator can track visitor details such as navigation history, country, browser, pages visited, etc. Also, it is embedded with geo-mapping feature with the help of which the user can track the geographical location of the visitor, his IP address, postal code, region, etc. It also allows changing the font size, color and style of chat messages between the operator and visitor. It helps operators in sending accurate reply to visitor?s queries with automatic spell checker and built in welcome messages. The software provides you with an ideal solution to chat with multiple visitors and at the same time enjoy the flexibly to interact with your possible customers anywhere. Also the software supports multiple languages so as to provide support to users of different countries. The software is also available in trial version and one can use it for a limited period of 15 days. In fact, the trial version just permits you to add only single operator and department of your organization in the operator console. Therefore, purchase the complete version of software to add multiple operators and departments in the operator console. For more details: www.livesupportsoftware.org

Changelog


We don't have yet a changelog for this software.

Why to stay up-to-date?

Most of the time having the latest version of a software is a good thing. Usually software updates add new features, which makes the software more usefull. Also with every update a software becomes more secure and more stable by fixing bugs & vulnerabilities from previous versions.

We offer you 3 options in order to stay up-to-date with your software list:

1. Using Update Notifier (recommended) - AUTOMATIC PROCESS
The Update Notifier is a FREE small utility that scans your computer for installed software and displays a list of updates.

2. Register on the website and use the Watch List Option - MANUAL PROCESS
Signup on the website for free and use Watch List option (a collection of software, made by you, where you can see the current version or download it.

3. By Email - SEMI-AUTOMATIC PROCESS
Complete the following form and we'll send you an email, every time a new version of Live Support Software is launched.

How can you help?

Because this is a free service and we intent to keep it free, we need your input. You can:

1. Post a link to this software on your website
2. Report a problem/bug or feature requests, using the contact form

3. Notify us is a new version of Live Support Software is released and we don't have it yet on the website.